Family Mediation

Family mediation online, or in person in South West London.

Settle finances, property and arrangements for your children without going to court. Your first meeting is private and one-to-one.

  • First meeting £125
  • Private & one-to-one
  • Online or in person in South West London
Illustration of a parent and child walking hand in hand down a quiet, leafy London street

Where are you right now?

“My solicitor told me I need a MIAM.”

Book your first meeting online in a few minutes and pay securely.

Book your first meeting (MIAM)

“I’d like to understand my options first.”

Not sure what mediation involves? Send us your enquiry. There’s no obligation.

Make an enquiry

Your first meeting is just you.

Your first meeting is called a MIAM (Mediation Information and Assessment Meeting). It’s a private, one-to-one conversation with your mediator. The other party won’t be there. We talk about your situation, your options and whether mediation is right for you.

In most cases, you need a MIAM before applying to the family court about children or finances.

Illustration of one person sitting calmly by a window with a cup of tea, a notebook and a laptop

What can mediation help with?

Whatever you need to agree, we work through it together, calmly and one step at a time.

  • Child arrangements

    Where the children live, time with each parent, holidays and school.

  • Finances and pensions

    Savings, debts, pensions and maintenance, shared out fairly.

  • Property and the family home

    Whether to sell, keep or transfer the home, and how to divide it.

  • MIAM before court

    The first meeting you usually need before applying to the family court.

  • Co-parenting plans

    How you’ll talk, decide and parent well from two homes.

  • Grandparents and wider family

    Keeping children close to the people who love them.

Why choose mediation?

A calmer, fairer way to agree what happens next.

You stay in control

You know your family best. You make the decisions together, instead of a judge making them for you.

Less stress, better for children

Talking things through calmly lowers conflict, which makes life easier for your children now and later.

Costs far less

Fixed, published fees instead of hourly legal bills and court costs that keep adding up.

Quicker than court

Most families settle things in a few sessions over weeks, not months of waiting for a hearing.

2 in 3

families who try mediation reach agreement away from court.

Ministry of Justice, Family Mediation Voucher Scheme
33 weeks

is the average wait for a court decision about children.

Ministry of Justice, Family Court Statistics, April to June 2026

Four simple steps, at your pace.

  1. Your first meeting

    A private one-to-one meeting (MIAM), online or in person.

  2. Their first meeting

    The other person has their own separate meeting.

  3. Joint sessions

    If you both want to go ahead, we work through finances, property and the children together, online or in South West London.

  4. Your agreement in writing

    You make the decisions. We write up what you agree, and it can be made legally binding if you both want it to be.

Meet Carrie Matthews, our founder.

Carrie founded CM Family Mediation because she knows how overwhelming separation can feel. There are big decisions about your children, your home and your money, often at a time when talking to each other feels hard.

Our role is to help you find a fair solution for you and your partner. We don’t take sides. We make sure you’re both heard and that the focus stays on what matters most: your children’s wellbeing and a future you can both live with. You stay in control of every decision, and we move at a pace that feels right for you.

More about Carrie →

Carrie Matthews, founder of CM Family Mediation

Kind words from families.

  • “I was dreading it. Carrie made it feel calm and manageable.”

    Sarah · Wimbledon
  • “We sorted the house and the kids’ schedule in three sessions.”

    James · Putney
  • “Knowing the first meeting was just me made all the difference.”

    Priya · Clapham
  • “Clear, fair, and far less stressful than going to court.”

    Mark · Richmond
  • “She kept us focused on the children, not the arguments.”

    Emma · Kingston
  • “Booked online the same day. Zoom from home was so easy.”

    Daniel · Manchester
  • “For the first time in months, I felt properly heard.”

    Aisha · Wandsworth

Mediation, solicitors or court. Side by side.

Mediation is usually the best place to start. If it doesn’t work out, you can still go to court, and in most cases you’ll need a MIAM first anyway.

Best first step

Mediation

Solicitors

Court

Who decides

You bothWith a neutral mediator
You, via lawyersLetter by letter
A judgeDecides for you

Typical cost

£££Fixed fees, from £125
£££Billed by the hour
£££Court and legal fees

How long it takes

WeeksA few sessions
MonthsBack and forth
33 weeks2Average for children cases

Privacy

Confidential
Private
Formal hearings

For your family

Keeps you talking
Can feel adversarial
Often stressful

Outcome

2 in 31Reach agreement
Not certainMay still go to court
ImposedA binding order

1 Ministry of Justice, Family Mediation Voucher Scheme: more than two-thirds of families reached whole or partial agreement away from court. 2 Ministry of Justice, Family Court Statistics Quarterly, April to June 2026 (Children Act private law cases, mean time to disposal).

Clear fees, published here.

Fixed prices, no hourly billing and no hidden extras.

First meeting (MIAM)

£125
per person · up to 60 minutes
  • Private one-to-one meeting, online or in person
  • A clear explanation of all your options
  • Confidential safety and suitability check
  • MIAM certificate for court included, at no extra cost
  • Written next-steps summary by email
  • No obligation to continue
Book your first meeting (MIAM)

Joint mediation sessions

£200
per person, per session, online
  • Online by Zoom (in person: £250 per person)
  • Preparation and planning between sessions
  • Help organising your financial information
  • Online shuttle mediation if you’d rather not be on the same call
  • Written summary after each session
Make an enquiry

Pay securely online when you book.

Our fees broken down.

Every price is per person, so you each pay your own share.

Meetings and sessions

First meeting (MIAM)Online or in person, certificate included
£125
Joint session, onlineBy Zoom, including online shuttle mediation
£200
Joint session, in personSouth West London
£250

Your written agreement

Called a Memorandum of Understanding (MOU). It is charged separately from your sessions.

Child arrangements
£125
Finances / property
£200
All issuesChildren and finances together
£225

Straight answers.

What is a MIAM and do I need one before court?

A MIAM is a Mediation Information and Assessment Meeting. It is a private first meeting between you and your mediator; the other party will not be present. In your MIAM you will be given information about mediation and discuss whether it is something you would like to pursue and whether it would be suitable for you. In most cases you need to have attended a MIAM before applying to the family court about children or finances.

Does my MIAM certificate cost extra?

No. Your certificate of attendance, which is usually needed to make an application to the court, is included in the cost of your MIAM.

Is what we agree legally binding?

Not automatically, but if both parties agree it can be made legally binding. We write up what is agreed, and this agreement (a “Memorandum of Understanding”) can be turned into a legally binding consent order by a judge.

Can we do this online?

Yes. Meetings can take place online by Zoom, or in person in South West London. Your Zoom link is sent automatically when you book.

How much does it cost?

Your first meeting (MIAM) is £125. Joint sessions are £200 per person online, or £250 per person in person. Your written agreement (Memorandum of Understanding) is charged separately. See the full breakdown above. You pay securely online when you book.

Illustration of a parent and child walking through Richmond Park at golden hour

Book your first meeting, or make an enquiry.

Take the first step privately, at your own pace.

Make an enquiry

What do you need help with?
Would you prefer online or in person?

Book your first meeting